Examples: Monday, today, last week, Mar 26, 3/26/04

Wifi not stable C730 managed

PWSSCPWSSC Posts: 3Member New User
We've had campus wifi upgraded recently and since the last Chrome os update we have not been able to maintain a stable connection to either of the wifi SSIDs available.  There is an attempt to connect then approx 5 seconds later it drops that connection and attempts to connect to the other network and then pretty much repeats the process connecting and disconnecting continuously.  It makes it virtually impossible for staff and students to use their chromebooks.

Best Answer

FAQ & Answers

  • JackEJackE Posts: 16,626ACE Trailblazer
    Is it limited to C730 models only? Are no other models available to check on this? Jack E/NJ
  • PWSSCPWSSC Posts: 3Member New User
    No it's not limited to acer - we have HP CBs as well and they have exactly the same problem.  We have contacted their support and are still waiting an answer
  • JackEJackE Posts: 16,626ACE Trailblazer
    edited June 13
    Sorry, then it's neither the HP nor ACER hardware. Did they seem to work OK immediately after the WIFI upgrades but before the last Chrome update? Jack E/NJ

  • PWSSCPWSSC Posts: 3Member New User
    Yes - we have some CBs which have not yet updated and they seem to be able to connect with no issues.
  • JackEJackE Posts: 16,626ACE Trailblazer
    Accepted Answer
    If the Chromebooks were updated with the latest stable ChromeOS (NOT the latest Beta experimental ChromeOS version), the only suggestion I can offer is to perform a series of remedial steps that, if unsuccessful, will ultimately lead to factory reset or powerwash as found in this link https://support.google.com/chromebook/answer/183084. A reset is fairly drastic. So I'd post this issue on the Chromebook community https://support.google.com/chromebook/thread/544482?hl=en before you attempt it. Jack E/NJ




Sign In or Register to comment.

Who's Online296

Acer-Manny
Acer-Manny
Aldo7774
Aldo7774
Amey
Amey
christy1
christy1
drdavidrs1
drdavidrs1
egydiocoelho
egydiocoelho
eole67
eole67
IronFly
IronFly
Jack22
Jack22
JackE
JackE
jkubi
jkubi
laurent_14
laurent_14
Maguicha
Maguicha
marmagness
marmagness
Meldireen
Meldireen
nicomunet
nicomunet
NYR
NYR
Okhlan
Okhlan
Palloma
Palloma
PunisherBaguette
PunisherBaguette
Raminder
Raminder
+275 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Intel Extreme KAtowise 2019
Predator Join the forum discussions on our
Predator line of products.
Find out about the Acer ACE program.