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Double typing problem in my swift 3( SF314-52)

While typing letters keeps repeating intermittently. The problem persists since the day I bought my laptop

FAQ & Answers

  • JackEJackE Posts: 17,398ACE Trailblazer
    Click settings in the start button menu. Click ease of access. Click keyboard. Make sure all settings are off. Jack E/NJ
  • NishantK12NishantK12 Posts: 4Member New User
    The problem is still persisting, can you tell any other way
  • JackEJackE Posts: 17,398ACE Trailblazer
    Open Device Manager. Click on 'Keyboards' folder. Uninstall 'Standard PS/2 Keyboard'. Exit Device Manager. Shut down Windows. Turn the machine back on. Jack E/NJ
  • NishantK12NishantK12 Posts: 4Member New User
    Tried this one too, still its the same. Does it mean I have a hardware problem?
  • JackEJackE Posts: 17,398ACE Trailblazer
    Possibly. I suggest that you next download and try DriverBooster or similar freeware driver update tools to see if it can find any device driver updates, including those indirectly affecting keyboard operation, to see if can resolve the problem. Jack E/NJ

    https://www.iobit.com/en/driver-booster.php

    https://www.lifewire.com/free-driver-updater-tools-2619206

  • NishantK12NishantK12 Posts: 4Member New User
    tried this too, now do I need to put service request?

  • JackEJackE Posts: 17,398ACE Trailblazer
    One last suggestion to try. Shut the laptop down. Then turn it back on  again and immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below. You can either try to reset the machine to a factory fresh state or refresh it while trying to save your personal files. If this doesn't fix the problem then you should request warranty repair. Jack E/NJ





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