Backlit keyboard on Acer Nitro NP515-51 is not functioning

Joel_mang123
Joel_mang123 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Whenever I start up my computer during the screen with Acer logo my keyboard lights up but after that, it stops working entirely I try turning it off and on with the command to do so and still get nothing, What is the problem here?

Answers

  • Have you checked that the same problem occurs in safe mode?

    What is the uefi firmware version? Have you tried upgrading your notebook drivers? Have you checked if in uefi, there is a function called function key behavior?
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  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Is your BIOS updated to the latest version

    Please click YES if I answered your question

    I am not an ACER employee
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