New Spin

SGTBo
SGTBo Member Posts: 1 New User
edited November 2023 in 2019 Archives
i just bought a Spin and went through the steps. Now can’t log in due to “Pin no longer valid”. It will not let me do anything (ie log )

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Press and hold the power button till the machine shuts off. Remove the charger. Look for a pinhole with a battery symbol on the bottom. Gently insert a paperclip for ten seconds. Let the laptop rest for 15 mins. Then turn it back on  again. If it still doesn't allow log in. Press and hold the power button again till it shuts off. Then turn it back on an immediately press and hold the ALT key while tapping the F10 key. A recovery screen should appear as in the video below. Follow directions for a full erase-everything factory re-set. If the factory reset still doesn't resolve the issue, return the Spin to the seller/vendor as defective for a refund or exchange ASAP. Jack E/NJ


    Jack E/NJ