KG271U no sound

Simon88

I have connected my new KG271U using hdmi and an audio cable to my W10 PC but there is no sound whatsoever coming out of the speakers.  I have ensured that the monitor speakers are set as default under the sound settings. Under Sound/properties it says 'Jack Information   HDMI Digital Jack' - does this mean HDMI is overriding the analog jack (but not carrying sound) and if so how do I stop it?

Ishy

@Simon88 Hi, When you use a HDMI cable it supports both video and audio. That means you don't need a secondary audio cable. Please disconnect all the cables except HDMI cable and power cable then check if you can hear sound.

If my answer was helpful hit accpet, thanks.

Ishy

@Simon88 Hi, When you use a HDMI cable it supports both video and audio. That means you don't need a secondary audio cable. Please disconnect all the cables except HDMI cable and power cable then check if you can hear sound.

If my answer was helpful hit accpet, thanks.

Simon88

Thanks - after I disconnected the separate audio cable it worked!