KG271U no sound

Simon88
Simon88 Member Posts: 2 New User
edited February 16 in 2019 Archives
I have connected my new KG271U using hdmi and an audio cable to my W10 PC but there is no sound whatsoever coming out of the speakers.  I have ensured that the monitor speakers are set as default under the sound settings. Under Sound/properties it says 'Jack Information   HDMI Digital Jack' - does this mean HDMI is overriding the analog jack (but not carrying sound) and if so how do I stop it?

Best Answer

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    Answer ✓
    @Simon88 Hi, When you use a HDMI cable it supports both video and audio. That means you don't need a secondary audio cable. Please disconnect all the cables except HDMI cable and power cable then check if you can hear sound.

    If my answer was helpful hit accpet, thanks.

Answers

  • Ishy
    Ishy Member Posts: 143 Skilled Fixer WiFi Icon
    Answer ✓
    @Simon88 Hi, When you use a HDMI cable it supports both video and audio. That means you don't need a secondary audio cable. Please disconnect all the cables except HDMI cable and power cable then check if you can hear sound.

    If my answer was helpful hit accpet, thanks.
  • Simon88
    Simon88 Member Posts: 2 New User
    Thanks - after I disconnected the separate audio cable it worked!