Cant install a new version of VGA intel drivers

Idelmir
Idelmir Member Posts: 6 New User
edited October 2023 in 2019 Archives
Hello, im getting some issues in games just because my video driver isnt update yet, when i tried to update from oficial page of Intel, it gave me a error (check image 1 ) 

(Image 1)



Transtale: the driver that is being installed is not validated for this system, please get the appropriate driver through the system manufacturer.

After that, i just moved to https://www.acer.com/ac/es/AR/content/drivers to install my driver, but there's another problem, when i try to install the driver it told me that i have already the update driver, Which is not true.

I really need help with this.

Thanks,



Idelmir Monte

Answers

  • XdxD
    XdxD Member Posts: 1,584 Community Aficionado WiFi Icon
    Uninstall the Intel Graphics driver using Device Manager checking the box which asks whether you want to delete the driver installation file. Later, install the driver you were trying to install. Before trying my suggestion, what is your current Intel Graphics driver and updating through Device Manager doesn't work (the online option)?
    Trying to do my best here - Your happy Predator owner =)!