"Hissing" sound when connecting headphones to computer

BuggyBee
BuggyBee Member Posts: 3 New User
edited February 15 in 2019 Archives
Hey all,
I recently bought the Predator 9000, brand new. When I inserted my Bose Headset, I hear the audio okay, but there is a slight "hissing" as of the sound an old TV makes. I tried with multiple headsets, but with the same result. It is very noticable whether im listening to some audio source or not. Only the headphone jack at the front-top of the computer gives me audio, but not the jacks at the back of the computer.

Answers

  • What is the exact model? PO9-600-UD11?
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  • BuggyBee
    BuggyBee Member Posts: 3 New User
    What is the exact model? PO9-600-UD11?
    The model is PO9-600_RGB

  • About the "hissing" you're listening to, have you tried lowering the sampling rate?

    On the headset does not work on the front, there should be some settings in reproduction!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • BuggyBee
    BuggyBee Member Posts: 3 New User
    About the "hissing" you're listening to, have you tried lowering the sampling rate?

    On the headset does not work on the front, there should be some settings in reproduction!
    Yeah, I tried both lowering and increasing the sampling rate, but the "hissing" would continue regardless. 
    https://gyazo.com/2b9dc24db5210845561e9594b55b6de0
    https://gyazo.com/06177d66c44b3b61307e85aa28f79e80
    https://gyazo.com/aa45dd458814c684a1f3b335726a703f
    In the last screenshot, should any of the headphone jacks icons be highlighted?



  • On hissing, have you tried updating your audio drivers?
    On the front entrance, have you ever tried to change here?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,672 Trailblazer
    You can also get hissing like this if the plug isn't fully seated in the jack. Putting a bit more pressure behind it might clear it up, which could point toward more permanent mechanical fixes. The noise is caused by a slight overlap between the signal rings and the ground ring on the plug.
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