Dolby Audio application disappeared nitro 5
Shackafg
Member Posts: 5
Tinkerer
I turned on my laptop today and noticed that the dolby audio software is missing, is there a way to get it back?
My laptop is Acer Nitro 5 SNID: **************
[Post edited to remove inappropriate or personal content -Acer-Harvey]
My laptop is Acer Nitro 5 SNID: **************
[Post edited to remove inappropriate or personal content -Acer-Harvey]
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Answers
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reinstall sound driver from acer support page - Acer Nitro 5 SNID: **************
[Post edited to remove inappropriate or personal content -Acer-Harvey]
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reinstall sound driver from acer support page tied to your model- Acer Nitro 51
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Nasdaq said:reinstall sound driver from acer support page tied to your model- Acer Nitro 5
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I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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I tried reinstalling it from the programfiles, and Its the same as before. My audio works, I think they might have changed the program after updating maybe? Before there use to be a dolby application icon in the bottom of the screen where I could change the audio setting but its not there anymore, is there a way to get that back?0
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Yep, go to your start menu, find Dolby and drag it to your Taskbar at the bottom of the screen
Please click YES if I answered your question
I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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This is what you need to doPlease click YES if I answered your question
I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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When I search dolby audio i get no results, but there is dolby audio x2 Windows API SDK installed on the laptop0
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Shackafg said:When I search dolby audio i get no results, but there is dolby audio x2 Windows API SDK installed on the laptopDon't search, left click the Windows Icon in the bottom left of the taskbar then scroll down and tell me if Dolby is there
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I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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Its not there either0
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Then it isn't installed properly. give me 5 mins
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I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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OK let's start over again and go a different way that worked for me, I think part of the problem is that when Windows update updates the Realtek driver it somehow uninstalls Dolby, here goes
go here and download the Audio Driver save it to the Desktop https://www.acer.com/ac/en/US/content/support-product/7605?b=1 Open the file but do NOT run the Realtek installer. Double click on DAX2 then double click on X64 then double click on DAX2 app release, answer yes to any security popups. When it has installed go back to your start menu from the windows Icon and see if Dolby is now there, if it is click it and the black Dolby Icon can be dragged to your Taskbar as in the the screenshots above. let me know
Please click YES if I answered your question
I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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Worked.
Thanks man1 -
Shackafg said:Worked.
Thanks manPlease click YES if I answered your question
I am not an ACER employeeThank you and have a blessed day★★ ACE Pathfinder 2019★★
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andylb said:OK let's start over again and go a different way that worked for me, I think part of the problem is that when Windows update updates the Realtek driver it somehow uninstalls Dolby, here goes
go here and download the Audio Driver save it to the Desktop https://www.acer.com/ac/en/US/content/support-product/7605?b=1 Open the file but do NOT run the Realtek installer. Double click on DAX2 then double click on X64 then double click on DAX2 app release, answer yes to any security popups. When it has installed go back to your start menu from the windows Icon and see if Dolby is now there, if it is click it and the black Dolby Icon can be dragged to your Taskbar as in the the screenshots above. let me knowI did as you mentioned but this error occures, please help0 -
Shaon08 said:0
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1. Open this link https://www.acer.com/ac/en/US/content/drivers, next enter serial or select your device.
2. Download Audio Driver
4. When it's finished downloading, open the folder where the file was downloaded. Next Extract Audio Realtek (.zip) file to folder
5. Open folder Audio Realtek
6. Click setup.exe and install the driver then click next to finish
7. Done. Try looking for "Dolby Audio" in Start Menu and Open.0 -
alinurhakimm said:1. Open this link https://www.acer.com/ac/en/US/content/drivers, next enter serial or select your device.
2. Download Audio Driver
4. When it's finished downloading, open the folder where the file was downloaded. Next Extract Audio Realtek (.zip) file to folder
5. Open folder Audio Realtek
6. Click setup.exe and install the driver then click next to finish
7. Done. Try looking for "Dolby Audio" in Start Menu and Open.
after doing that and looking for the dolby program sends me the @pnakhwah error0