Predator XB1 (XB321HK) connecting at 1080p only to Apple 4K TV

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Shulker
Shulker Member Posts: 3 New User
edited February 14 in 2019 Archives
Hey guys,
Recently bought an Apple TV 4K to use with my 32" Acer Predator XB1 Gaming Monitor (Model Name: XB321HK BMIPHZ Part Number: UM.JX1AA.001)
I am connecting through a High Speed HDMI cable but for some reason, the Apple TV can only connect at 1080p 60Hz, when I try to change the resolution to 4K it will return to 1080p.
Does anyone know the trick to fix this?

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Good night Shulker !

    Are you using an HDMi version 1.4 cable?


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  • Shulker
    Shulker Member Posts: 3 New User
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    Hi @MaClane
    It's the one that came with the Predator monitor, I am trying to find what it is, but I guess is 1.4 or 2.0, within the cable itself I can only read High Speed HDMI 5K. I have tried with other 2 HDMI cables, XBox One and another generic. Same issue.