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No bootable device message on Swift 1 SF113-31

Hi, new on here but wondering if anyone can help? Daughter's fairly new laptop froze this morning and then refused to reboot - spends ages on ACER screen and then says no bootable device. I have followed instructions on here to enter BIOS and reset to default (F2/F9/F!0) but that hasn't helped. Realise this may be the hard drive but desperately need to try to get access if there are any tricks to try? thank you in advance

FAQ & Answers

  • JackEJackE ACE Posts: 21,211 Trailblazer
    It should have either a soldered eMMC boot chip or an m.2 SSD card. Is any HDD recognized in the BIOS Information tab? If yes, is it also present in the boot tab? Jack E/NJ


    Jack E/NJ
  • syahidahsyahidah Member Posts: 1 New User
    no info of hdd model n serial number. could it be hard disk problem?
  • JackEJackE ACE Posts: 21,211 Trailblazer
    >>>Daughter's fairly new laptop froze this morning and then refused to reboot>>>hard disk problem?>>>

    Yes.  If less than a year new, it should be covered by warranty. Jack E/NJ

    Jack E/NJ
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