My Acer aspire 5750G laptop is making some crackling sound while playing audio and video

Zuhair
Zuhair Member Posts: 11

Tinkerer

edited September 2023 in 2019 Archives
My Acer aspire 5750G laptop was working properly. Suddenly it came up with a speaker issue. My speaker is making heavy crackling sound while playing audio and video. I don’t know whether it is a hardware or software issue. But it was working properly before. Someone please help me to resolve this issue.

Answers

  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    Right click speaker icon in tray. Click 'playback devices'. Select default playback speakers. Click 'properties' button. Click 'advanced' tab. Change speaker quality to CD. Jack E/NJ


    Jack E/NJ

  • Zuhair
    Zuhair Member Posts: 11

    Tinkerer

    I’ve changed the speaker quality to CD. Still having the same issue with the sound.
  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    If the crackling noise is absent in headphones or earbuds, then the speaker connectors probably needed to be re-seated a few times on the mainboard to clean their contacts. Jack E/NJ


    Jack E/NJ

  • Chefpants77
    Chefpants77 Member Posts: 3 New User
    Hello, 
    I have a brand new predator Helios 300 and it just started doing this crackle during usage. I've read up a bit and tried multiple solutions, but nothing has worked thus far. Is there a fix for this???
  • JackE
    JackE ACE Posts: 44,862 Trailblazer
    If it's not a hardware problem, you can try the earlier suggestion. https://community.acer.com/en/discussion/comment/684233/#Comment_684233

    If that doesn't work, try an ALT+F10 erase-everything factory reset. If still no joy, return it to the vendor/seller ASAP for a refund or exchange before the vendor's RMA period expires. Jack E/NJ



    Jack E/NJ