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unable to activate windows in swift 3(SF315-41).blank page activation uvder security and update

bamangsimabamangsima Posts: 14Member

Tinkerer

I am unable to activate my windows in my swift 3(SF315-41).I have obtained the product key ,but on clicking activation under security and update i get a blank page with no options.please help.i have also attached a screenshot.

FAQ & Answers

  • topcat7736topcat7736 Posts: 98Member Fixer
    Try the activation troubleshooter on the Update & Security menu. Also,  https://support.microsoft.com/en-us/help/20527
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    Sir,I cannot seem to troubleshooter option under the activation as shown in the screenshot.And under the troubleshoot options there is no specific option for activation.So,sir kindly suggest some other ........i am very confused. 
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    Hello! Have you checked here, if windows is enabled?
    Resultado de imagem para ativao windows 10 em branco
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    sir,firsst of all thanks for the response,but i cannot understand the language.
  • bamangsimabamangsima Posts: 14Member

    Tinkerer


    This is the page in my system any way,with no prtoduct ID available.
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    OK! This shows that windows is not activated! Download the product key program and copy the key from windows 10: https://www.nirsoft.net/utils/produkey-x64.zip
    Then press windows + r and type changepk.exe and enter your serial!
    If that does not work, open cmd as administrator and type changepk.exe / ProductKey xxxxxxxxx (x is the complete serial)!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    Thank you,egydiocoehlo.I got the product key from the app and i tried changing the product key,but the key did not work .Iam also attaching a screenshot.
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    Just so you know I have a single language windows.
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    Try activating windows, with the notebook disconnected from the internet! I have solved similar problems in this way!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    Umm,I am confused how do you do that??????
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    Disable the wireless network card and then try what I told you above again! You must enter the windows serial, without having access to the internet!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    Hey, i tried as you told while keeeping my laptop in flight mode,but it still would not work.
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    Is this notebook still under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    NOPE...it expired a few month ago.
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    This notebook came with windows 10 home single? Have you tried reinstalling windows by pressing alt + f10 before the Acer logo?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • bamangsimabamangsima Posts: 14Member

    Tinkerer

    No,I did not.Sir,doing so would mean that i  loose all my data?
  • egydiocoelhoegydiocoelho Posts: 26,310ACE Trailblazer
    Ideally, you should back up your files! However, there are other ways to activate windows, see: https://support.microsoft.com/en-us/help/12440/windows-10-activate
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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