My acer e15 575 has being slow issues help

Yaredace
Yaredace Member Posts: 7 New User
edited September 2023 in 2019 Archives
When i turn it on it goes to a black screen with white light and satys there for about 7 min then the acer logo comes and stuck there for about 6 minutes  then the black screen comes again and shifts to a death screen again and stuck there for about 10 min and nothing happens  bought the laptop a month ago 
Its battery is sealed so i tried to press the pin in the back but it does nothing  please help me?

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Yaredace !

    Have you tried reinstalling the factory system?


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  • Yaredace
    Yaredace Member Posts: 7 New User
    How do i do that even the boot menu doesn't work 
    I took it about 1 hour for it to reach the windows logo still hasnt opened
  • Yaredace
    Yaredace Member Posts: 7 New User
    edited May 2019
    took it 1 hour to reach here help me
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Reinstalling the factory system is done by pressing ALT + F10 when turning the power on before the Acer logo is displayed.

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    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
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  • Yaredace
    Yaredace Member Posts: 7 New User
    I just want it to open fastly i dont want to reset it what shall i do
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Do you have advanced knowledge to identify system errors and fix possible damage to boot files?

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    Atenciosamente:  J. MaClane™

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  • Yaredace
    Yaredace Member Posts: 7 New User
    MaClane said:
    Do you have advanced knowledge to identify system errors and fix possible damage to boot files?

    Yes i can the pc have opened now is there any thing i can do tomake the process fast
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!