Plugged in but not charging on a brand new laptop.

Bossmedal
Bossmedal Member Posts: 2 New User
edited November 2023 in 2019 Archives
I just bought a Acer Nitro 5 ryzen 5 today. Even though it's plugged in, it shows "0% plugged in but not charging".

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @Bossmedal

    Sorry to know that new laptop does not charge. Message "Plugged in. Not charging", indicates battery failure. As it is new unit, check with store for replacement options. 
     :) If you think I've answered your question, please hit the Accept Answer:)