Windows 10 and terrible track pad

MamaMitch
MamaMitch Member Posts: 1 New User
edited September 2023 in 2019 Archives
My Acer Aspire came supplied with Windows 10. Using it is tortuous as the track pad is wildly unresponsive/slow/jumpy and out of balance. I have tried adjusting the track pad but it's still the same. Is the problem with the Acer or Windows 10?

Answers

  • JackE
    JackE ACE Posts: 45,092 Trailblazer
    Open Device Manager. Uninstall the trackpad driver from the HID devices folder. Exit Device Manager and reboot Windows. Jack E/NJ

    Jack E/NJ

  • Du_little
    Du_little Member Posts: 301 Skilled Practitioner WiFi Icon
    Hi @MamaMitch
    Try holding Fn+F7 and check whether the track pad is working, if still no go , then try to uninstall and re-install the drivers and restart the unit, follow the steps below to re-install drivers, 
    1. Press Windows key + X and go to Device Manager.
    2. In the Device Manager window find your touchpad drivers.
    3. Right-click them, and select Uninstall.
    4. Select the option to delete the driver package from the system.
    5. Go to the Action menu of Device manager and select Scan for Hardware changes to reinstall your drivers.
    If still having the same issue, the try doin SYSTEM REFRESH on the unit.
    1. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. ...
    2. Tap or click Update and recovery, and then tap or click Recovery.
    3. Under Refresh your PC without affecting your files, tap or click Get started.
    4. Follow the instructions on the screen.
    Hit Accept if its useful :)