Acer E5-473G-31DV RAM upgrade causing problems?

chronekko
chronekko Member Posts: 2 New User
edited September 2023 in 2019 Archives
i installed an 8gb DDR3L 1600mhz ram (Crucial) on my laptop, and when i put it all back together, the screen only shows a black screen and then the fan REALLY speeds up. the unit has pre-installed 4gb ram on it and i'm wondering if that's causing any problems? i'm sure i attached the ram properly and put everything back together, but it only shows a black screen then speeds up. can anyone help?

Answers

  • Jack22
    Jack22 ACE Posts: 4,013 Pathfinder
    @chronekko
    Try to check on the specs of your laptop RAM .Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Click on 'Yes' if the comment answers your question!
  • Jack22
    Jack22 ACE Posts: 4,013 Pathfinder
    @chronekko
    Try doing power drain once and check on it or try removing the CMOS battery once and put it back again after 15 min

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
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  • laurent_14
    laurent_14 ACE Posts: 10,283 Trailblazer
    Could you give me the Crucial part number of the memory module?
    France
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning chronekko !

    Is the RAM already installed 1333 or 1600?


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