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SF314-54G BLUESCREEN BECAUSE WINDOWS 1809?

Help, My laptop got BSOD, 2 months after buying it from the store.
My laptop : Acer swift 3 , model SF314-54G (i5-8250u) 
BSOD CODE : 
1. video_dxgkrnl_fatal_error
2. Driver power state failure
usuallly happen when the laptop start, or restart, or using chrome espesically youtube, when i use my laptop for gaming like CS-GO its work fine.

I have already updated to 1809 (recently) from 1803
I have updated NVIDIA / Intel graphics card?
Any suggestion ? or i must go for acer warranty? Hardware suppose not to be the problem though.. 

FAQ & Answers

  • JackEJackE Posts: 15,931ACE Trailblazer
    >>>when i use my laptop for gaming like CS-GO its work fine.>>>

    Try changing Control Panel power plan from performance to balanced mode. Then BEFORE starting heavy gaming loads, battery should be near 100% charged and charger plugged in. Jack E/NJ
  • MikeDonMikeDon Posts: 2Member New User
    @JackE ; I did that yesterday, but the BSOD still happen. Any other suggestion? Thankyou btw
  • JackEJackE Posts: 15,931ACE Trailblazer
    Change your Control Panel balanced power plan so it looks like below. Also click 'change settings that are currently unavailable' in Control Panel power button app. Scroll down and uncheck the box for fast startup to disable fast boot. Jack E/NJ







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