Acer Portal not working

kfg2312
kfg2312 Member Posts: 2 New User
edited March 18 in 2019 Archives
I have a new Windows 10 Acer device and have been trying to use the Acer portal but failing. I have been trying to create an Acer ID and when pressing sign up will always get either the Internet is not working (not true) or server is unavailable. I have tried uninstalling and reinstalling everything but it has not worked. 

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi @kfg2312,

    For your information, Acer have stop providing all technical support for Acer BYOC Apps (abApps) from September 30, 2018. Instead of going through Acer Portal app in your computer. I recommend you to go through this web link https://account.acer.com/sso/create and create Acer ID. This should work. 
     :) If you think I've answered your question, please hit the Accept Answer:)

  • kfg2312
    kfg2312 Member Posts: 2 New User
    Thank you I now have an Acer ID but still cannot log into any of the Acer apps