Can't find my old PredatorSense version

Fishbowl
Fishbowl Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello,
I recently had issues with my Predator 17 G9-793 laptop and had it sent off to be fixed. It has since been repaired, however, since they replaced the hard drive my PredatorSense application has changed to a different version I think?

This is what it looks like now:
https://gyazo.com/18f83887d1eb237528d25e1f04280486

The problem with this version is there is no option to adjust your fan speeds other than turning them onto maximum speed, which is not what I want.

This is what I used to have:
https://gyazo.com/cfc803043fc038a0ac53e1c44daa0b4e

I have looked for quite a while trying to find this version but I only able to find the version that I already have.
Any help would be appreciated.  :)

Answers

  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    You probably have a newer version where they had removed that option permanently check on acer support page for you model (if you have it registered on acer website) to see which version is there for download :)



    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Fishbowl
    Fishbowl Member Posts: 3 New User
    Yeah, that's the thing. I've looked up my model several times and have downloaded the PredatorSense app for that model but it always downloads this other version.
    Despite the version saying that it is from 2016 and I got my computer back at the end of 2017. I would have thought this would have been the version I initially had but apparently not.
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    Fishbowl said:
    Yeah, that's the thing. I've looked up my model several times and have downloaded the PredatorSense app for that model but it always downloads this other version.
    Despite the version saying that it is from 2016 and I got my computer back at the end of 2017. I would have thought this would have been the version I initially had but apparently not.
    Probably because the older version was completely removed this is the only one available now they usually dont keep older versions to download just the latest


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Fishbowl
    Fishbowl Member Posts: 3 New User
    I'm confused why that would be the case. It doesn't make any sense to remove the fan speed features.
    That's really frustrating if they did, but I guess I might need to find some other app instead. 
    Thanks for the help though.