Keyboard won’t work for Acer aspire swotch 10 SW5-012

SarahF
SarahF Member Posts: 4 New User
edited March 18 in 2019 Archives
hi all, 
I have an unresponsive keyboard for my Acer switch 10, it allows me to use the keyboard to put in my password but then the onscreen mouse doesn’t appear and I can’t use my keyboard to type in anything on e.g google
I have tried to reboot but I don’t have any media installation? I’m not sure what that is. 

Im really hoping someone might help me?
thanks all
Sarah 

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