Login Acer Swift 3

all of a sudden I cannot seem to login into my laptop anymore. It starts up, the login screen appears. So far so good. Normally I login with fingerprint. This does not work. Alternative is a pincode, but it says this is not available anymore due to a safety reason. So at his point there is no option to login. Any ideas?

FAQ & Answers

  • JackEJackE ACE Posts: 24,618 Trailblazer
    Shut the machine completely off. Remove the charger. Look on the bottom for a pinhole with a battery symbol. Gently insert a paper clip for about 10 seconds. Then wipe the fingerprint reader with a clean cloth. Then plug the charger back in. Then turn the machine on. Jack E/Nj
    Jack E/NJ
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