JOIN OUR RANKS
Sign up for an Acer ID and get exclusive access to deals and the Predator Den community, where you can ask and answer questions about gaming and gear.
My keyboard suddenly stopped working when I woke my computer back from sleep yesterday.
I searched for a solution online and after have tried many things I eventually uninstalled the standard ps/2 driver to get it automatically installed on reboot. At least so I thought. After the restart, the driver wasn't installed though and I can't find how to install the driver again.
I have an Acer Swift 3 laptop with windows 10, I also provided an image of my system information below. If more information would be useful, feel free to ask.
My guess is that I need to install the driver manually but I can't seem to find the right one.
- Before I uninstalled the driver there was some kind of error symbol on the driver
- The driver also wasn't under "Keyboards" but instead under "Unkown", unlike in the guides (See image; it was in the category which is open)
- All fn actions seem to work. Fn+F4, for example, still makes it enter sleep. All Fn+[button with blue symbol/text] still works, but simply typing doesn't work
Also posted on Microsoft forum: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/acer-laptop-keyboard-not-working-and-standard-ps2/084d4b56-3080-438d-97e4-0927bc41bf49?tm=1558253651732
Control Panel System Information: