Laptop keeps resetting in sleep mode making me lose everything

Shades_14
Shades_14 Member Posts: 1 New User
edited September 2023 in 2019 Archives
For over a month now sometimes when I put my computer in sleep mode, I return to it and it opens on an empty Chrome window with all my folders closed and the mouse won't work.  I've tried ctrl alt del and it doesn't change anything.  This is really starting to frustrate me and has me worried that I try working on something important and take a break from it, I might lose all my progress because of it.  Any help would be appreciated.  Thank you in advance.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Shades_14 said:
    For over a month now sometimes when I put my computer in sleep mode, I return to it and it opens on an empty Chrome window with all my folders closed and the mouse won't work.  I've tried ctrl alt del and it doesn't change anything.  This is really starting to frustrate me and has me worried that I try working on something important and take a break from it, I might lose all my progress because of it.  Any help would be appreciated.  Thank you in advance.
    please share the complete model number.. Also, does the issue happen with the data saved in chrome browser only or does it happen with all the applications. 

    if the issue happens with chrome browser or have you tested with any other browser with same experience
    Click on 'Yes' to accept my comment as answer