Lost Unlock Password

joewarrenmeeks
joewarrenmeeks Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi there, 
I'm reinstalling my laptop to clean things up and it's asking me for an Unlock Password(Key: 86083829)

I know I set a password, but I can't remember what it was. Is there any way I can recover the password, or reset the laptop completely?

Kind regards

Answers

  • Jack22
    Jack22 ACE Posts: 3,652 Pathfinder
    @joewarrenmeeks
    Shut down the unit, Than press the power button as soon as you press the power button press and hold the "Alt " down and tap on the "F10" repeatedly until it takes to a screen where it gives on option of "Troubleshoot" .
    So press troubleshoot>remove all files>fully clean the drive and click reset. After an hour or two the unit will go back to default setting removing all password.

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  • joewarrenmeeks
    joewarrenmeeks Member Posts: 2 New User
    Thanks for this Jack, but I nuked the recovery partition when I reinstalled it. A bit silly of me. Any other ideas?
  • Harvey-Acer_Retired
    Harvey-Acer_Retired Member Posts: 400 Specialist WiFi Icon
    Hi joewarrenmeeks,

    Unfortunately we do not allow/provide direct support or discuss any steps on unlocking BIOS passwords or bypassing of security features. (Please check/ review our Acer Community User Agreement

    We recommend contacting your local Acer support for better assistance: https://www.acer.com/ac/en/ID/content/partner-bali

    Note: We will be closing this thread. 

    Thanks,
    Acer-Harvey
    Smile :)
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