How do I Fix Rather Frequent Blue Screen When Computer is Idle? [Acer E5-476G]

reyzafany
reyzafany Member Posts: 2 New User
edited September 2023 in 2019 Archives
Recently I'm having this problem with rather frequent blue screen when the PC is idle. Based on my experience it already happened 7-8 times when the PC is idle, some are while being plugged in some aren't.
The only known information from the BSOD is whea_uncorrectable_error and it stuck at 0% when collecting error log or something.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning reyzafany !

    Usually this BSOD refers to some failed controller or update error.
    Update all your drivers and also Windows by update and test.


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  • reyzafany
    reyzafany Member Posts: 2 New User
    I have tested the memory using windows own memory test, and checked my HDD health using HD Tune is at 100%. I'm thinking about having  another fresh windows installation, making it my third fresh windows install.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    If you think about the hardware part, ideally it would remove all memory banks and disconnect all the cables from the source.
    Perform internal cleaning and connections and replace to perform a test.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!