My laptop continuously restart în windows 10(i5 7200u)

ifcosmin
ifcosmin Member Posts: 17

Tinkerer

edited September 2023 in 2019 Archives
Hi guy

I have laptop acer e5 575g with i5 7200u, 16 gb ddr4, ssd 250gb and 2gb gtx 950m. Few day ago i had blue screen with this message: your pc ran into a problem and nèed to restart. We're just collecting some error info, and then we'll restart for you.

After this, i cant saw display.. I follow one tutorial steps, i press 3 times 10sec power button but dont function to repair. So i went to bios and i try to install windows 10. With uefi bios windows 10 stuck at copying files 0%. With legacy i can install windows. I installed 6 times, aproximatly same error give me. I tried windows 10 home and windows 10 pro, without succes. I tried updates, without updates, with internet, without internet, without succes. Laptop continue to crash. What can I do? 

I tried without power, mouse etc. I tried all usb. I am tired...

Sorry for english. I hope to understand my message.

Answers