How To Fix ACER NITRO 5 Linux Shutdown Freezing

Tenshi
Tenshi Member Posts: 8

Tinkerer

edited September 2023 in 2019 Archives
I Tried to dual boot windows and kali linux and also linux mint and when i try to shutdown in my linux os it just freeze @ egydiocoelho

Answers

  • Tenshi
    Tenshi Member Posts: 8

    Tinkerer

  • Tenshi
    Tenshi Member Posts: 8

    Tinkerer

    and also i thought the problem was just the video card because my videocard is nvidia so tried to install the drivers for it because it might fix the problem but when i did it just failed to download
  • What is the exact model of the notebook? Example an515-51-75kz! I will also call my colleague @MaClane for this topic. He understands a lot about linux!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Tenshi
    Tenshi Member Posts: 8

    Tinkerer

    The model is Nitro AN515-52

  • Asterisk
    Asterisk Member Posts: 9

    Tinkerer

    does the shutdown freeze happen for both Kali Linux and Linux Mint? Or just one of them?
    Do the freezes happen all the time or sometimes?
  • Tenshi
    Tenshi Member Posts: 8

    Tinkerer

    edited May 2019
    Both,For mint after i login it just freeze and also for shutdown,For kali just the shutdown and happens all the time
  • Tenshi
    Tenshi Member Posts: 8

    Tinkerer

    so @egydiocoelho how can i fix this problem
  • I would like to know the uefi version? Have you checked this link yet? https://askubuntu.com/questions/764568/ubuntu-16-04-hangs-on-shutdown-restart
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)