Acer Aspire E1-522 Where to find Webcam driver!?

taylan21
taylan21 Member Posts: 16 Troubleshooter
edited July 2023 in Aspire Laptops
I need to install the webcam driver for my Acer Aspire E1-522 Laptop (Win10 64Bit)
It's not listed under device manager, adding legacy hardware didn't work either, as it couldn't find anything.
Yes, i have enabled hidden devices and no there is not even imaging-devices or cameras listed in devices manager, so uninstalling/rolling back is not a option.
Access to windows10 apps are enabled too.

Can someone provide me with a download link of my E1-522's webcam driver please, I've been looking for ever.
Thanks, much appreciated.
[Edited the thread to add issue detail]

Answers

  • Make sure your camera is identified here: https://pt.webcamtests.com/
    Also tell the windows version here:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • taylan21
    taylan21 Member Posts: 16 Troubleshooter
    edited May 2019
    Make sure your camera is identified here: https://pt.webcamtests.com/
    Also tell the windows version here:
    My camera is a builtin webcam.
     I did the test, and this is the error message i got - don't understand portuguese, sorry:
    "Não foi possível encontrar uma webcam, mas há outros dispositivos de mídia (como alto-falantes ou microfones). Provavelmente, isso significa que sua webcam não está funcionando corretamente."

    My Windows 10 Infos:
    -Edition: Pro
    -Version: 1809
    -Installed on: November 23rd 2018
    -OSVersion: 17763.475

    Where can i download webcam driver?
  • Informs that your camera was not found! Do you know if the problem occurred after some windows update?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • taylan21
    taylan21 Member Posts: 16 Troubleshooter
    edited May 2019
    Informs that your camera was not found! Do you know if the problem occurred after some windows update?
     know and don't mean to offend you, but did you even read my firt post? I already mentioned that the camera is not listed in device manager, why would you want me to test it anyways lol

    It happened after upgrading to windows 10.
    I don't need to go through troubleshooting steps, already tried with this:
    https://support.microsoft.com/en-us/help/13753/windows-10-camera-does-not-work

    I'm just here incase someone knows how to get the drivers, nothing else.
  • I've sent you to test, to see if the site detects the camera! The onboard camera drivers are provided by microsoft! If the problem occurred after some windows update, you can try restoring windows to a point prior to the problem!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • taylan21
    taylan21 Member Posts: 16 Troubleshooter
    edited May 2019
    I've sent you to test, to see if the site detects the camera! The onboard camera drivers are provided by microsoft! If the problem occurred after some windows update, you can try restoring windows to a point prior to the problem!
    This guy, jesus fkn christ...

    Anyone else who wants to actually help me?
  • Thick8
    Thick8 Member Posts: 14

    Tinkerer

    Mine's not working either. different laptop though. I did a OS reset to get rid of the bloatware right after I bought it. I think the drivers are part of the bloatware suite. Still looking into that.
    The manufacturer of the HD webcam seems to be a company named Quanta.  Unfortunately they don't have drivers available on their site. Nor do drivers for other laptop manufacturers working on this Acer. 
    I don't recall if there was an install disk with this computer or not; there is a recovery partition on the drive that I am going to access to see if there is anything there. I hope to have it figured out soon. 
    I'll let you know what I find.
    John
  • @taylan21 Please do not mention profanity here in the community!
    As I told you earlier, no drivers are provided for the webcam that is integrated with the notebook, because the driver provided by microsoft works properly! What could have happened, is that some windows update has caused some problem in the webcam driver! That's why I suggest you try to restore the notebook even if you do not this option the best solution!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Danana
    Danana Member Posts: 1 New User
    @taylan21
    @Thick8
    Do you have a resolution yet? I find myself having the same problem. 
    I have Acer Aspire ES1-523-21UQ.
  • tech12
    tech12 Member Posts: 57 Devotee WiFi Icon
    Tough one to find
  • ajaysonwani1729
    ajaysonwani1729 Member Posts: 1 New User

    @Danana @Thick8got any solution? i have same issue too