Hello i need help my laptop wont turn on

ITstudent
ITstudent Member Posts: 18

Tinkerer

edited November 2023 in 2019 Archives
Hello all i need some help i bought my laptop predator helios 300 around 8 months ago and everything worked perfectly fine i take huge care of the laptop because i use it for my university and yesterday everything worked fine i had little gaming session cuz i didnt had  classes after i finished i turned laptop off normally and everything was fine when i woke up and try to turn on the laptop and press power button it doesnt work it doesnt start keyboard doesnt light up or anything battery indicator is showing blue light and power indicator doesnt even light up so i would need a help as fast as possible how to fix this problem

Answers

  • Hello! Can you tell me the exact model of the notebook? Example v3-571-6682! Also, have you tried resetting the internal battery?
    https://youtu.be/NfhgnxUJoZo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    Model is predator helios 300 PH317-52 
  • Did you try to reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    Yes i did held for 5 seconds then let laptop sit without power suply for 10 minutes and then i tried to turn it on no reaction keyboard doesnt light up and when i put charger in power indicator doesnt light but other led lights blue idk whats going on it worked perfectly fine last night before i went to sleep
  • OK! Let me check if I understood correctly ok! Are these lights flashing or blinking?

    Have you checked is being properly pressed?

    Does the notebook only power on the battery? Have you already tested with another power adapter?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    Only right light( power indicator) is flashing blue when i put charger in and left light (power indicator) doesnt even blink or flash orange or blue and i only have one power adapter the one i got with laptop when i bought it but it seems charger works fine since light flashes when i plug it in only power indicator doesnt flash or anything so when i press power button nothing happens it doesnt turn on
  • Have you checked is being properly pressed?

    try putting some layers of electrical tape to try to press it better!:

    Plus, you probably still have another four months warranty!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    I tried that i pulled the gum part little out so it can reach better if that is problem and i even tried to switch ram place from 2nd to first and other way around but still nothing power indicator doesnt blink and laptop isnt turning on idk what could happen?
  • I did not understand what you said correctly! Have you checked that button is being pressed? Also, keep in mind that you still have a four-month warranty!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    I pressed button i tried multiple times last time i sent laptop on service i waited like more than a week and in my uni laptop is must have so i m trying to find solution here so i dont have to wait another 7 days or something like that
  • In my opinion, you should send it again! It's not worth it to open the notebook and run the risk of losing the warranty! Remember that opening the ram compartment does not violate the warranty!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    I know its just waiting is too long and i cant afford to myself waiting especially when my uni is completely involved with programming and everything so yea i just wish i can solve the problem right now 
  • Try pressing the battery reset button for thirty seconds! Then press the power button for thirty seconds too!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ITstudent
    ITstudent Member Posts: 18

    Tinkerer

    I tried all that nothing works
  • This is looking like a hardware problem! Have you tried disconnecting the hd and ram to see if the problem remains?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)