Helios 300 buzzing sound from USB port?

Jayjangle
Jayjangle Member Posts: 10

Tinkerer

edited November 2023 in 2019 Archives
i got my Helios 300 Predator laptop a couple of months ago and I recently noticed a slight buzzing sound coming from the left side of my laptop, even when in hibernation and when shut down to a lesser extent.

I was able to narrow it down to whichever USB port my wireless mouse’s USB chip is plugged into. As soon as I take it out, everything is good and quiet. But when I plug it right back in, the buzzing resumes.

what could be causing this and how do I fix it? If it matters my mouse is a VicTsing MMO57 2.4G wireless mouse.

thank you!!

Answers

  • What is the exact model of your notebook? Example an515-51-75kz! Also, does this buzz occur when you connect an external USB or HDD to this same USB port?
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  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited May 2019
    @Jayjangle  u stated that it makes the buzzing noise in whatever port the mouse is plugged in so that means on any of the 3 ports including the usb3.0 ? have you tried any other usb devices as @egydiocoelho stated above if so do they make the same noise if they dont i would say the issue its with your mouse cable/usb connector or the mouse itself, if they do i would probably sent it to warranty because it might be faulty hardware some kind of short circuit in the usb ports


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  • Jayjangle
    Jayjangle Member Posts: 10

    Tinkerer

    Hey there! I just got home from work.

    The specific model of my notebook is Predator PH315-51 .

    I went ahead and tried the mouse chip in each of the USB ports. Same buzzing in all of them. However, when I tried plugging in two different devices- specifically, a 3-port external USB hub, and a male-to-male USB cord. Neither of those devices caused any sorts of noise in all ports, and neither did using my mouse’s chip in any of the external USB hub’s ports.

    Safe to assume it’s the mouse?
  • Would it be like you with another mouse device? Also, have you ever tested with pendrive and hds?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Jayjangle
    Jayjangle Member Posts: 10

    Tinkerer

    Would it be like you with another mouse device? Also, have you ever tested with pendrive and hds?
       I apologize; I’m not sure what you mean. Also not sure what testing with a pendrive/hds looks like. 🤷🏻‍♀️
  • If you checked whether the problem occurs with another usb stick or with some external hd?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)