Acer Aspire E 15 Keyboard e5-575-33bm Lights not working

solvingHalo20
solvingHalo20 Member Posts: 3 New User
edited September 2023 in 2019 Archives
i bought the acer aspire e 15 e5-575-33bm on January 19, 2018. Now the keyboard lights don't work anymore and i tried using Fn + F9 on the laptop but it not working and i don't what to do now. suggestions???

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night solvingHalo20 !

    Is the problem only on the battery or plugged into the power outlet too?
    Is Acer Quick Access installed?
    Did you check if the backlight option is disabled in Bios?




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  • solvingHalo20
    solvingHalo20 Member Posts: 3 New User
    where can i locate the backlight options at?
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    It may vary according to the Bios version, but it would look something like this:

    httpsusv-cdnnet6029997uploadseditordbfps7nvift40wpng

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • solvingHalo20
    solvingHalo20 Member Posts: 3 New User
    I don't see it like that on my laptop.