Nitro 5 AN515-52 KEYBOARD PROBLEM

squidward
squidward Member Posts: 2 New User
edited November 2023 in 2019 Archives
Hi folks, got my nitro 5 a couple of weeks ago and now having problems with the keyboard. the windows key doesn't work after bios update to v1.25

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good afternoon squidward !

    First, what was the need to upgrade bios?
    What exact model of your laptop?


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  • squidward
    squidward Member Posts: 2 New User
    i want the Keyboard Backlight stays on for as long as and i got a way from https://community.acer.com/en/discussion/566815/nitro-5-keyboard-backlight
    My model laptop : Nitro 5 AN515-52
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    In this case, for having presented an error according to your report after updating Bios, I suggest that you contact Acer directly:

    Acer USA : https//www.acer.com/ac/en/US/content/service-contact
    Chat : https://us.answers.acer.com/app/chat/chat_launch
    Acer repair service : https://www.acer.com/ac/en/US/content/service-contact
    http://customercare.acer.com/customercare/Default.aspx#_ga=2.233744158.1880430687.1551443652-2011853989.1551443652





    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!