Screen is black and blinking

Slamb
Slamb Member Posts: 5 New User
edited September 2023 in 2019 Archives
I tried to reset using the reset button,  left it for 5mins and then connected it to power cord. After hitting power button its still blinking 

Best Answer

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Slamb said:
    Ok thks I did do the reset button but didn't know abt hitting F2 repeatedly. 


    As soon as you turn on the computer you have to hit the F2 repeatedly to get a setup page. Check if you are able to get the page and if it shows the display.Image result for bios
    Accept if its Helpful.   B)

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi @Slamb,
    What is the model number of your computer. 
    Accept if its Helpful.   B)
  • Slamb
    Slamb Member Posts: 5 New User
    E5-574-597Q  is the model number 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    @Slamb,
    Try to do a pin hole reset. put a pin inside and press and hold it for 30secs. Try to turn on the device and keep tapping the F2 during the startup of the computer. If you still have the screen flicking then its the hardware issue. if the unit is under the warranty then contact the manufactures. 

    Image result for pin hole in laptop
    Accept if its Helpful.   B)
  • Slamb
    Slamb Member Posts: 5 New User
    Ok thks I did do the reset button but didn't know abt hitting F2 repeatedly. 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Answer ✓
    Slamb said:
    Ok thks I did do the reset button but didn't know abt hitting F2 repeatedly. 


    As soon as you turn on the computer you have to hit the F2 repeatedly to get a setup page. Check if you are able to get the page and if it shows the display.Image result for bios
    Accept if its Helpful.   B)
  • Slamb
    Slamb Member Posts: 5 New User
    Thank you christy1, I took it to Canada Computers  sadly it couldn't be revived 
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Slamb said:
    Thank you christy1, I took it to Canada Computers  sadly it couldn't be revived 
    Sad to know about it. If the unit is under the warranty then check with acer support. 
    Accept if its Helpful.   B)
  • Slamb
    Slamb Member Posts: 5 New User
    It's just over 3 yrs old, so the warranty is expired   :/
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited May 2019
    Slamb said:
    It's just over 3 yrs old, so the warranty is expired   :/
    Normally manufactures warranty will be for an year. contact acer support to check the status also you can check the link below.
    http://www.acer.com/ac/en/IN/content/wst
    Accept if its Helpful.   B)