CPU Thermal Throttling during a session of Destiny 2

Saow
Saow Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello. I used HWinfo to see what caused the random fps drops that I kept getting despite the laptop meeting the recommended system requirements. Turns out that the CPU has some thermal throttling.
I will post the heat log as an attachment. The system log is going to be under this.
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Computer:  Acer Predator PH317-51
CPU:           Intel Core i7-7700HQ (Kaby Lake-H, B0)
               2800 MHz (28.00x100.0) @ 3491 MHz (35.00x99.8)
Motherboard:   KBL Sienna_KLS
BIOS:          V1.10, 08/22/2017
Chipset:       Intel HM175 (Skylake PCH-H)
Memory:        16384 MBytes @ 1330 MHz, 19-19-19-43
               - 16384 MB PC21300 DDR4 SDRAM - Kingston ACR26D4S9D8MD-16
Graphics:      Intel HD Graphics 630 (Kaby Lake-H GT2) - Integrated Graphics Controller [ACER]
               Intel HD Graphics 630, 1024 MB 
Graphics:      NVIDIA GeForce GTX 1060 (GP106M/N17P-G1) [ACER]
               NVIDIA GeForce GTX 1060, 6144 MB GDDR5 SDRAM
Drive:         TOSHIBA MQ04ABF100, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         HFS256GD9MNE-6200A, 250.1 GB, NVMe
Sound:         Intel Skylake PCH-H - High Definition Audio Controller
Network:       Atheros/Qualcomm QCA6174 802.11ac Wireless Network Adapter
Network:       RealTek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC
OS:            Microsoft Windows 10 Home (x64) Build 17134.706 (1803/RS4)


Answers

  • Saow
    Saow Member Posts: 3 New User
    And here is the heat log after 9 minutes of gameplay with the fans cranked up and on coolboost.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    @Saow have you already optimized windows and undervolted ? if so you have to clean your fans and airflow exit and if still needed repaste with kryonaut or similar but bare in mind that it might void the warranty if you open it (in some countries) and you have to break any warranty seals to open it always contact your shop/seller or acer support for more info about your warranty also in some countries acer will even let you use your own provided thermal paste and they will repaste it for you in the service center, if you are out of warranty you can open it without any issues


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • Saow
    Saow Member Posts: 3 New User
    xapim said:
    @Saow have you already optimized windows and undervolted ? if so you have to clean your fans and airflow exit and if still needed repaste with kryonaut or similar but bare in mind that it might void the warranty if you open it (in some countries) and you have to break any warranty seals to open it always contact your shop/seller or acer support for more info about your warranty also in some countries acer will even let you use your own provided thermal paste and they will repaste it for you in the service center, if you are out of warranty you can open it without any issues
    No. What kind of optimization should I do for windows? As for undervolting my CPU, wouldn't that void warranty?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited May 2019
    No undervolting will not void warranty never did and never will as its a software change not hardware follow the links in my signature to learn more about it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/