I tjimk my ram upgrade not compatible, can anyone confirm

Sachakins
Sachakins Member Posts: 10

Tinkerer

edited March 1 in 2019 Archives
pc is ACER Aspire X3810, with intel core duo E7400 2.2,8ghz, windows 10 64bit with 4gb.
Its been a great work horse and still is, was taking to 8gb us 2x2gb for other two slots.
Got some that various id programs says was correct, but on install just get the long beep of death.
Finally got it going again on original 4Gb, here is a picture of the new and old side by side.
can you tell me if I got wrong ram? if so what should I get. 
Thanks

The original is the top one, Kingston


Answers

  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    the original is the top, Kingston
  • What is the exact model of the desktop? Example AX3810-B1031
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  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    Hi, there are no other numbers, the only other one I find is using windows 10 system info and gives device id as
    B843756C-EB7C-4E3A-B0AE-7623129077F1
  • Have you ever tried connecting only the new ram memory to all slots?
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  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    yes, tried new in with old, new on their own, moved old from black to blue slots, tried swapping all ways, still no joy.
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    edited May 2019
    Hi, ive run that and it does not find either. This label on side of case.

    [Post edited to remove inappropriate or personal content -Acer-Manny]

  • Is your model's chipset the g43 or g45? example:

    It's already 9:40 pm here in Brazil! I'll continue to help you tomorrow!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    Thank for your help, it is 01:45 in the morning here, i am off to bed now too. Speak tomorrow.
  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    Hi,
    Hope all is well this morning.
    I got screen snip of this about system, does it give you what is needed?


  • Can you change the RAM memory to another one identical to the original one that came in the notebook?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    Hi, I have got some other ram coming to tomorrow to test it, I'll let you know how it goes.
    I was able to give new supplier the mobo details you helped me find, thank you.
  • Ok! Post the result here!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 33,968 Trailblazer
    The only potential difference I see from the ram pics is one is labeled as PC3-10600 and the other PC3-10600U. Normally when a manufacturer leaves the U off it just means they are too lazy to enter it and both types are unbuffered. But it could also mean the version that doesn't have the U is buffered memory and it wouldn't work. Easiest is likely to check with the vendor to make sure. Buffered memory is more often used on server machines, so if this were sold for desktops I'd be surprised if it were buffered.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • I also noticed that @billsey! You are right! That's why I asked him to replace RAM with another one that was identical to the original!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    Hi, Here is the update on the RAM saga.

    Although one was 10600 and other was 10600U they are both Unbuffered.
    Well ordered new ram and came 10 minutes ago, FYI here is detail

    Type :                     DDR3 PC3-10600 1333MHz 240-pin DIMM
    Module:x1 Module (order came as 2x2Gb)
    Memory Brand:We supply the best brands in the world so you will only receive premium memory of the highest quality
    (Supplier is MrMemory.co.uk. Mine received was branded Samsung)
    Compatibility:100% Guaranteed Compatible with your Acer Aspire Desktop and All Operating Systems
    Product Warranty:Full Lifetime Warranty
    System Warranty:This upgrade will not invalidate your system warranty
    Speed:1333MHz (PC3-10600)
    Technology:DDR3 SDRAM
    Pins:240-pin, Gold Connectors
    Form Factor:DIMM (Dual Inline Memory Module)
    Module Dimensions:133.35mm x 30mm (LxH)
    Data Integrity:Non-ECC
    Ranking:1R, 2R, 4R
    Voltage:1.35V - 1.5V
    CAS Latency:You will receive memory with the correct CAS Latency for your model

    The only difference I could see is VOLTAGE, the other modules indicated 1.8v, minor difference but could be factor.
    Also when I spoke to MrMemory, They did say that the aspire did have a slightly different chipset, hence likely reason to possible errors with other RAM.

    and the result is...………  success 


    IT ALL WORKED FINE FROM FIRST INSTALLATION, no messing around swapping and changing lanes, just a simple straight into the slots, click one in, click second one in, reassemble, start up and away we go. So I am Very happy, as my pc may be 10 years old, but I am not a gamer, heavy office 365 user, and hobby designs and image editing in GIMP 2.10.10, and Stitch Art Easy 4.0. Its the GIMP that eats it up as images are uncompressed so regularly run to 1Gb files during use. I have made these same changes to my laptop about 3 months ago and the same programs fly on that, hence why I wanted to do the PC.

    Only other upgrade now would be to SSD, which I did on the laptop, but my 1Tb HDD is fine for now. Might swap out the Optical drive to free up SATA for the SSD in the near future.


    Thank you very much for your patience and help, I am sure the details you helped me to find, which I sent to the supplier, is why the new RAM worked first time.


    Cheers 

  • billsey
    billsey ACE Posts: 33,968 Trailblazer
    Sweet! Glad you got it sorted. Hopefully others won't all have to go trough the same thing.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • About ssd, you can buy a 2.5 "sata 3 ssd and a 3.5" caddy to put on your computer!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Sachakins
    Sachakins Member Posts: 10

    Tinkerer

    Hi, thanks, wondered how such small SSD would fit.

    To update on ram, all is great.
    I managed to find details that some older ddr3 did run at higher voltage, so must have been old stock, hence the price.
    Got money refunded so all is well with the world now.

    Got a Q9650 coming from friend, he says it will be compatible, and it's free, so might try that, only going to cost me to get thermal paste, so it's worth a try.

    I know it's working, seen his pc running it today.

    He is doing a new self build, a gaming rig of some sort and said chip not compatible.

    That's way above my knowledge  though all chips fitted all motherboards  bit like ram, but I know that's not true now.

    Will let you know if I get the nerve to do the change.