Acer Aspire V 15 Nitro - Black edition : Power/Battery problem.

westlose
westlose Member Posts: 3 New User
edited November 2023 in 2019 Archives
Hello,
I own an Acer Aspire V 15 Nitro - Black edition (Aspire VN7-593 Series) for 2 years now.
Some huge issues appeared lastly : Whenever I launch a video game, after maybe 10 seconds of gaming the screen brightness becomes very dark (even if the brightness bar is at the maximum). It is not the auto brightness thing since I disabled it, it is not a display problem. I think that it is probably a problem with the battery.
In the beginning I thought it was because of the charger : I bought a new one but it didn't work. Another symptom though : The battery charges very slowly ! It's been 3 hours and it only charged 5% so far.
I resetted my windows, reinstalled the battery drivers, but it only got worse. Now I can't even launch a video game, it makes my computer crash and I have to force shutdown it. I even got a blue screen DRIVER_POWER_STATE_FAILURE.
I wanted to try to run the laptop without the battery, but unfortunately the battery is integrated to the laptop and I can't remove it (for now at least).
Does anyone knows what the problem is exactly ? And how to solve it ? I'm afraid I might need to repair it and that it would cost a lot of money.
Thanks in advance.

Best Answer

Answers

  • JackE
    JackE ACE Posts: 44,856 Trailblazer
    Before starting heavy gaming loads, battery must already be near 100% charged, charger plugged in and power plan set to performance or balanced. If you don't start off with a near 100% battery, the power supply will have a hard time keeping up with charging the battery and running the high power games at the same time, gaming will be cut short and battery may actually lose charge even though plugged in. Jack E/NJ

    Jack E/NJ

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited May 2019
    What the fellow jacke said is correct! My question is if the battery is taking too long to be charged when you are playing or when you are just in the windows environment?
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  • westlose
    westlose Member Posts: 3 New User
    What the fellow jacke said is correct! My question is if the battery is taking too long to be charged when you are playing or when you are just in the windows environment?
    It is taking too long to charge just in windows environment.
    JackE said:
    Before starting heavy gaming loads, battery must already be near 100% charged, charger plugged in and power plan set to performance or balanced. If you don't start off with a near 100% battery, the power supply will have a hard time keeping up with charging the battery and running the high power games at the same time, gaming will be cut short and battery may actually lose charge even though plugged in. Jack E/NJ
    Thanks I will try to run the game with 100% battery then, but it is strange I didn't need to reach 100% battery to play before.
  • Have you tried resetting the internal battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • tobimaru
    tobimaru Member Posts: 315 Skilled Practitioner WiFi Icon
    Answer ✓
    Sounds like the internal battery is dying. The long charge cycle is a sign of this, as well as the screen dimming and the particular BSOD you received regarding power state failure. There are some battery procedures you can perform that involve 'resetting' the battery; but on a failing battery they do not work and they will not somehow bring to life a failed battery. Your best bet is replacement, which can be done. - https://www.amazon.com/AC14A8L-Battery-Replacement-VN7-571G-VN7-791G/dp/B077ZGGCPY

  • westlose
    westlose Member Posts: 3 New User
    Have you tried resetting the internal battery?
    Yes I tried twice but it didn't change anything unfortunately.
    tobimaru said:
    Sounds like the internal battery is dying. The long charge cycle is a sign of this, as well as the screen dimming and the particular BSOD you received regarding power state failure. There are some battery procedures you can perform that involve 'resetting' the battery; but on a failing battery they do not work and they will not somehow bring to life a failed battery. Your best bet is replacement, which can be done. - https://www.amazon.com/AC14A8L-Battery-Replacement-VN7-571G-VN7-791G/dp/B077ZGGCPY

    Yes indeed the battery resetting technique didn't work. I think that it makes total sense, I'm gonna try to replace the internal battery then, it's not that expensive. Thank you !

    Btw guys I can confirm playing with 100% battery didn't solve the problem.
  • JackE
    JackE ACE Posts: 44,856 Trailblazer
    You can check the battery's reserve capacity and general health in the elevated command prompt by entering 'powercfg /batteryreport'. Then doubleclick on the resulting 'battery_report.html' which'll display more than you want to know about your battery in your browser. Jack E/NJ

    Jack E/NJ

  • Kev0806
    Kev0806 Member, Parts Partner Posts: 89 Authorized Parts Partner
    If you require a NEW Battery please PM Me with your serial number. We are always happy to see what we can do to help. 
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