Can't run Predator XB240H at 144Hz via DVI-D Dual link

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saleen6
saleen6 Member Posts: 4 New User
edited February 14 in 2019 Archives
Hi guys! I bought Predator XB240H a couple of days ago. Unfortunately, I don't have GPU with Displayport so I have to use DVI-D. This monitor supports 144Hz on Displayport and DVI-D Dual Link. I've connected it via DVI-D Dual link cable provided within the box but I can't get over 60Hz at native resolution. When I try to add custom resolution where I change the refresh rate. The max refresh rate I can achieve is 71Hz but when I change to it via Windows I get a popup message on the monitor "Incorrect cable. Please use the dual link DVI cable that came with your monitor". 

My specs :
CPU: AMD Ryzen 5 2600 @ 3.4GHz 
GPU: AMD Radeon R7 250 1GB GDDR5 @1050MHz
RAM: 8GB (2x4GB) Corsair LPX Vengeance 3200MHz 16-18-18-18-36 @3000MHz
MOBO: MSI B450M Mortar
PSU: Seasonic Focus Plus Gold 550W
P.S. I know that this GPU doesn't make sense but I play CS:GO only. I can easily achieve 200fps in any case. I play at 1280x800.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Good night saleen6 !

    What exact model?

    XB240H ABPR
    XB240H BBMJDPR
    etc...


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  • saleen6
    saleen6 Member Posts: 4 New User
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    MaClane said:
    Good night saleen6 !

    What exact model?

    XB240H ABPR
    XB240H BBMJDPR
    etc...


    XB240H BBMJDPR
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    Are your drivers properly updated?
    Your R7 is what brand?
    Some models only support single link DVI.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • saleen6
    saleen6 Member Posts: 4 New User
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    MaClane said:
    Are your drivers properly updated?
    Your R7 is what brand?
    Some models only support single link DVI.

    r7 250 sapphire 1gb gddr5
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    This model has dual-link DVI support.
    Have you tried changing the resolution and frequency rate for Windows or are you trying for the AMD panel?
    Have you tried another cable?

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • saleen6
    saleen6 Member Posts: 4 New User
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    MaClane said:
    This model has dual-link DVI support.
    Have you tried changing the resolution and frequency rate for Windows or are you trying for the AMD panel?
    Have you tried another cable?
    Unfortunately, I don't have other DVI D Dual Link beside the one that came with monitor. I tried adding custom resolution via Custom Resolution Utility for AMD cards and via AMD software. None of the methods work.

    I got this resolution as a recommendation but neither it works with a manual nor CVT RB timings.
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
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    I think in your case you will only get 120Hz.
    Maybe 144hz for WIndows.


    httpswwwsevenforumscomattachmentshardware-devices389302d1486640516t-144hz-shows-windows-but-not-working-nvidia-resolution-144jpg

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!