next@acer 2020

E5-771G-567T. and Kingston SSD disk A1000 240GB PCIe x2 NVMe

2

FAQ & Answers

  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    @egydiocoelho
    The same situation is when is only SSD, HDD is disconnect.
  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    @egydiocoelho
    The same situation is when HDD is disconnect. BIOS do not see SSD.
  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    Have you tried resetting the internal battery?

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      egydiocoelho Trailblazer
     
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  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    Battery reset not help. Intel rst driver recognized only HDD and DVD.
  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    If windows is identifying the ssd, then the bios was also to recognize, because it is the bios itself that makes the identification of all the hardwares that are connected to the notebook, through POST! Have you checked if converting ssd manually to gpt, if it solves the problem?

    This will erase all files!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
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  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    No SSD device when laptop is started:



  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    SSD disk is GPT.

  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    OK! Let's test the following:
    a) Now convert ssd to mbr and format it to fat32:

    b) then go to the bios and in boot mode select the legacy mode and then press f10 to save when exiting! enter the bios again and make sure ssd is recognized!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackEJackE ACE Posts: 21,900 Trailblazer
    Diskpart looks OK --- both disks show GPT partitioning. If BIOS INFO tab in UEFI mode does not show both disks, BIOS firmware probably has an issue. Should be reported. Jack E/NJ




    Jack E/NJ
  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    @JackE
     How to report BIOS issue?
  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    One question: Is there an option called sata mode in the bios main section?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    @egydiocoelho  screens:
    Main
    Advanced


    Advanced>SATA Configuration


    Advanced>PCI Express Configuration



  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    Uow! This is an unlocked bios! I believe that is the problem! Press f9 to restore the bios and f10 to save on exiting! Make sure ssd is detected!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackEJackE ACE Posts: 21,900 Trailblazer
    Is BIOS still in Legacy mode? Jack E/NJ
    Jack E/NJ
  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    Legacy or UTEFI mode the same effect. Question is that does motherboard supported PCIe/NVMe specification.
  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    Must support yes! If it did not, it would not be recognized by windows!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackEJackE ACE Posts: 21,900 Trailblazer
    No. m2 SATA3 speeds. NVME may not work/fit properly in m2 SATA slot. Jack E/NJ 
    Jack E/NJ
  • egydiocoelhoegydiocoelho ACE Posts: 54,878 Trailblazer
    It check with hwinfo64 this information:
    Resultado de imagem para hwinfo64 ssd nvme
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • JackEJackE ACE Posts: 21,900 Trailblazer
    Strange? Specs only list "First HDD: 320 / 500 / 750 GB / 1 TB, 2.5-inch 5400 RPM; or SSD: 120 / 256 GB, SATA 6 Gb/s". Replacements also only list m2 SATAs. NVMEs can be finicky. Jack E/NJ


    Jack E/NJ
  • ZimnyPorterZimnyPorter Member Posts: 16

    Tinkerer

    From hwinfo64 

    On SSD slot is no implemented.

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