Acer Aspire ES1-731 having a black screen on start, displays nothing.

EvilEv96
EvilEv96 Member Posts: 7 New User
edited September 2023 in 2019 Archives
I have an Acer laptop that I got from a relative as they weren't using it and when I try to start it, plugged in or not it doesn't start. The blue light comes on for a few seconds, I hear the fan spin and HDD start up but nothing appears on the screen. All it does is stay black and the blue light along with fan and HDD all stay on for a few seconds before all going off and then all come back on again. I opened it up to see was it possibly missing RAM or anything but no everything is there. I even tried to reset the battery by unplugging the battery, pressing the power button for a few seconds and then plugging it back in and trying to start it again. Any ideas on what's wrong would be greatly appreciated. 

Answers

  • Hello! Have you reset the battery by pressing this hole for five seconds and leaving the notebook off for five minutes?

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  • EvilEv96
    EvilEv96 Member Posts: 7 New User
    I gave that a try but still nothing. I didn't try leaving the notebook off for five minutes after tho so I will try that now 
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    A black screen is often times due to a failing or corrupt HDD.  If you disconnect the HDD, you should be able to regain access to BIOS screen.  If you can see the BIOS screen after disconnecting the HDD, then you'll know the problem is with HDD ..........then all you have to do is replace the HDD.
    I'm not an Acer employee.
  • EvilEv96
    EvilEv96 Member Posts: 7 New User
    Thought that was a brilliant idea and gave it a go just now but still nothing. As of right now the HDD is out of it and the blue light along with the fan keep alternating from on to off. The screen is simply staying black. No Bios screen. What else could it be? 
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    edited May 2019
    You did disconnect the AC charger and turn off the computer by pressing and holding the power button...before you removed the HDD?  You can also try disconnecting the battery (temporarily)
    I'm not an Acer employee.
  • EvilEv96
    EvilEv96 Member Posts: 7 New User
    Ya made sure it was off, took out the HDD and tried to power it on into the bios but nothing ever shows up on the screen 
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    Ok thanks.  
    I'm not an Acer employee.
  • EvilEv96
    EvilEv96 Member Posts: 7 New User
    Take it as we are all lost with this one haha. Might be the bin for this one 
  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    It sounds like it's going to be expensive to fix because it doesn't appear to be something simple or inexpensive.   I would toss it and not invest money in to it.   You can try removing the CMOS battery for a few hours as well as disconnecting the main battery....but I'm out of ideas.   maybe @egydiocoelho will think of something else to try so you can wait before you toss it.
    I'm not an Acer employee.
  • have you tried removing the rams memories and then testing each individually?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EvilEv96
    EvilEv96 Member Posts: 7 New User
    Just gave that a try there and nothing sadly, I took ram from another laptop that I know works and still nothing. It just stays black while the blue light goes on and off and again and again etc. Weirdly tho I tried to turn it on with no ram to see could I get it to flash the light 3 times and just go off as it does when it knows it has no ram but even that did nothing the blue light just came on and did what it's done for everything else 
  • In this case, I would now try to disconnect the lithium battery from the motherboard and press the power button for thirty seconds to verify it works!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • EvilEv96
    EvilEv96 Member Posts: 7 New User
    How will I know it's working if I disconnect the battery and try to turn it on? Will any lights come on? 
  • you will remove the static power from your notebook! Then reconnect the battery and turn on the notebook!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)