Pixels Gone in one year and 2 months

MAC78
MAC78 Member Posts: 3 New User
edited March 1 in 2019 Archives
The pixels on my Aspire C22-760 all in one has gone in just over a year. From what i can tell its factory fault .Is it covered by the European extended Warranty .

Answers

  • I think you should check with the dealer or the store about the problem with the pixels! In addition, you've already tried to resolve these issues with these programs: https://www.howtogeek.com/130826/how-to-fix-a-stuck-pixel-on-an-lcd-monitor/

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MAC78
    MAC78 Member Posts: 3 New User
    edited May 2019
    I think you should check with the dealer or the store about the problem with the pixels! In addition, you've already tried to resolve these issues with these programs: https://www.howtogeek.com/130826/how-to-fix-a-stuck-pixel-on-an-lcd-monitor/

    Thank you for information,but unfortunately the computer has now no visible graphics i presume the pixels have all gone.
    On having contacted the retailer on two occasions i have been informed  that's not their  problem .
  • Was this extended warranty a guarantee from the retailer or from Acer?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MAC78
    MAC78 Member Posts: 3 New User
    It is my understating that the manufacture under European law is liable for factory faults .Am i correct in saying that . 
    any indication as to where i make contact acer with this issue would be much appreciated .
  • You can contact Acer technical support in Ireland here: 

    Telephone Support

    If you have a technical request and want to talk to us directly, please call one of the following numbers:

    If calling from UK:0371 760 1000
    If calling from Republic of Ireland:01 437 8367
    For assistance with a SERVER product please call:0371 760 1006
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)