Acer aspire stuck boostable device !

Maherzz
Maherzz Member Posts: 5 New User
edited September 2023 in 2019 Archives
hi guys
i have acer aspire R5 , the laptop was working fine , i try to turn on after the battery came down and shut off , the laptop stuck on acer loading screen , i try to turn off and on several times and i try alt + f10 i didnt get any screen and after that i change boot mode to legacy i get screen no bootable diveice - insert boot disk and press any key ! 
I change the mode to UEFI i get bootable divice screen !!!! I dont know what to do please help me 
thanks

Answers

  • JackE
    JackE ACE Posts: 44,854 Trailblazer
    BIOS must be set to UEFI. Then press and hold the power button till the laptop completely shuts off. Then remove the charger. Look for a small pinhole with a battery symbol on the laptop bottom. Gently insert a paper clip into the pinhole for about 10 seconds. Then let the machine rest for 15 mins. Then plug the charger back in and let the machine rest for another 15 mins. Then try to turn it back on. Jack E/NJ

    Jack E/NJ

  • Maherzz
    Maherzz Member Posts: 5 New User
    Didnt work , and i try to boot by usb win 10 and try to do repair or restore i get error cant do repait or auto fix or restore 
  • JackE
    JackE ACE Posts: 44,854 Trailblazer
    Then you must try the ALT+F10 cold boot recovery again. Important! You must  press and hold the ALT key while tapping the F10 key IMMEDIATELY after turning the machine on. It's too late if the ACER logo appears. Jack E/NJ

    Jack E/NJ

  • Maherzz
    Maherzz Member Posts: 5 New User
    I open the windows boot ( after i press alt + f10 ) and go to repair windows after that troubleshoot and tru to do restore i get error ( to use system restore you must specify wich windows installation to restore )
    and cant do any windows repair 
  • Maherzz
    Maherzz Member Posts: 5 New User
    And try on windows setup to do upgrade i get error ( the upgrade option isn’t available if you start your cumputer using windows installation media ) 
  • JackE
    JackE ACE Posts: 44,854 Trailblazer
    Upgrade! What do you mean by upgrade?
    (1) What was the factory installed Windows version on your R5?
    (2) What is your R5's full model number?

    Jack E/NJ

    Jack E/NJ

  • Maherzz
    Maherzz Member Posts: 5 New User
    When put the win usb and press alt + f10 came a windows install window i press install and theb windows upgrade i get error 
    the laptop model is acer aspire r5-571tg-7229
    and the windows i dont know if 32 or 64 
  • JackE
    JackE ACE Posts: 44,854 Trailblazer
    edited May 2019
    >>>>When put the win usb and press alt + f10>>>>

    NO!!!! Do NOT put in Win USB stick!!!! ALT+F10 must be done with NO USB plugged in!!!!  Jack E/NJ



    Jack E/NJ