Acer Aspire XC 603 desktop wont start up after upgrading from windows 8.1 to 10

davidjamieson14
davidjamieson14 Member Posts: 1 New User
edited March 1 in 2019 Archives
Today I upgraded my colleagues pc from Windows 8.1 to windows 10 using the Windows Upgrade Tool. All went smoothly and once finished upgrading it to me to the log in page. The computer then suddenly went blank whilst I was typing in the password to log in. Now whenever I try to turn the pc on it is not doing anything, there is no video output and all that happens is the power button light blinks. I cannot get the computer to power up. I am worried as the computer does not belong to me and my colleague has important files saved on this pc! Can anyone help.

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good night davidjamieson14 !

    During the update did you choose to keep the files?
    Was not backed up previously?
    Ever tried the HDD with some distribution in live mode?


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