Acer Swift 3 mousepad malfunction

malik1440
malik1440 Member Posts: 1 New User
edited November 2023 in 2019 Archives
Hi,

A few days ago, when I touched my mousepad, I got a static shock and ever since then it's been malfunctioning. It starts to move around and click on its own every now and then. This happens at least 3-4 times in an 8 hour period. Any idea what's happening? What's the solution?

Any help is appreciated. Thanks.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    malik1440 said:
    Hi,

    A few days ago, when I touched my mousepad, I got a static shock and ever since then it's been malfunctioning. It starts to move around and click on its own every now and then. This happens at least 3-4 times in an 8 hour period. Any idea what's happening? What's the solution?

    Any help is appreciated. Thanks.
    Do you still feel static shock, if so. Please report this situation to acer support for warranty help. 

    If there is no static shock then try the steps below. 

    1.Unplug the AC adapter from your notebook.
    2.Turn the notebook and look for battery reset pin hole.
    3.insert the paper clip and hold it for 30 - 40 seconds.
    4.Turn over the notebook one last time and plug in your AC adapter.
    5.Turn on your notebook.
    Click on 'Yes' to accept my comment as answer