Helios 500 bluetooth problem

Wanderveis
Wanderveis Member Posts: 2 New User
edited November 2023 in 2019 Archives
I have Helios 500  with GTX 1070, i7-8750H and Xbox One Elite Controller. I can't connect them via bluetooth. Laptop simply don't "see" the controller. I updated my controller as well as bluetooth driver on my laptop. But it didn't help.


Best Answer

  • Wanderveis
    Wanderveis Member Posts: 2 New User
    Answer ✓
    Hello! Have you tried adding the device here?

    Thanks. But I've got the answer already. Xbox One Elite Controller doesn't have bluetooth module at all. :( And now I have to buy XBOX One Wireless Controller Adapter. Elite(!!!) Controller without bluetooth. It is strange.

Answers

  • Hello! Have you tried adding the device here?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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  • Wanderveis
    Wanderveis Member Posts: 2 New User
    Answer ✓
    Hello! Have you tried adding the device here?

    Thanks. But I've got the answer already. Xbox One Elite Controller doesn't have bluetooth module at all. :( And now I have to buy XBOX One Wireless Controller Adapter. Elite(!!!) Controller without bluetooth. It is strange.

  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited April 2019
    Hello! Have you tried adding the device here?

    Thanks. But I've got the answer already. Xbox One Elite Controller doesn't have bluetooth module at all. :( And now I have to buy XBOX One Wireless Controller Adapter. Elite(!!!) Controller without bluetooth. It is strange.

    Same with the old 2017 nvidia shield controller they dont have bluetooth they work wirelessly via infra red/wifi adapter or something like it to use it on the pc only with usb cable connected and its a xbox controller variant too (plays really nice too) the new ones already have it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/