my predator helios 300 laptop won't charge

aryansingh4194

laptop won't charge while using any application. when the home screen is open, it will charge but as sson as i open any application like google chrome or this pc etc. it automatically stops charging. then i have to unplug and then replug the system. then after that also if any application is running, it will not charge .so the point is it will ony charge when the home screen is opened . also when i replug it ,sometimes both the battery and the power indicator on the right side start blinking simultaneously. is there a software problem?? please tell me how to fix it.  

MaClane

Good Morning aryansingh4194 !

Perform the following procedures:

CALIBRATION AND BATTERY RESET

First, disable Quick Start in the power options and disconnect the notebook from the power outlet.




BATTERY CONTROLLER RESET
Access the device manager and look for the "acpi-compatible control method battery driver" and "Microsoft AC Adapter" and give it up.
Then restart the notebook for Windows to reinstall and remove any errors.




Process to reset the battery

    Disconnect the power adapter.
    Locate the hole to reset the battery in the bottom of the computer.
    He inserted a small clip into the hole. Hold the reset button for 05 seconds.
    Let the computer rest for 5 minutes without power.
    Plug in the power adapter and turn on the system.




External Battery Pack

If your notebook has an external battery, proceed as follows:
1- Unplug the appliance from the mains and then disconnect the battery.
2- Press the power button for thirty seconds, so that the static power is dissipated.
3 - Replace the battery and turn the unit on.

Process for calibrating the battery

For this, you must turn off the device and give a 100% charge.
Then unplug and use the battery until the battery runs out.
Reload it as before.
Repeat the process 3 times so that all cells are fully calibrated.

Power Outage Button

The interrupt button not being pressed correctly may generate this problem.

There is a power interrupt button:




If it is not pressed down or the case is misaligned, errors may occur.
Check the same and use something like a layer of insulation tape to force and press this button correctly.

On the cover there is a projection that must press the button.
Use electrical tape or something to force more pressure on this button.