I have a Acer Aspire vx 15 laptop with windows 10. I’ve recently bought a gaming headset with microphone (Razer Kraken Pro).
The issue here is that when i plug it in my laptop, my sound works very well but my microphone does not react. Only my internal microphone works. I plugged this headset in my other laptop and the mic worked there, so why doesnt it work on my acer laptop? When i plug in the headset it doesnt show up in the output or input devices (yes i have enabled to show the disabled devices).
I have tried these things to fix the issue:
- updating the drivers
- updating windows
- updating realtek manager
- uninstalling realtek and installing it again
- i even reinstaller my windows, and the microphone still doesnt work.
Im clueless right now and i hope you guys can help me with this issue.