New Predator Helios 300 can't add second Drive

GamerDude
GamerDude Member Posts: 2 New User
edited November 2023 in 2019 Archives
Just bought a Helios 300 with a 256gb M2 ssd.  I planned to add a sata ssd to the drive bay.  I found instructions on Acer support site for this.  My bay has the sled in it but no cable.  I ordered a cable off of Amazon and took the back off my Predator.  The connector on the motherboard to plug the sata cable into is not there.  The traces are there and it's labeld JHHD2 but the socket has not been soldered on the motherboard.  I called Acer support but they were no help.  Is this the a fluke or do some not come with that connector?  Thanks

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,305 Trailblazer
    edited April 2019
    What is the exact model of notebook? Example an515-51-75kz!

    No connector sata here?
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  • GamerDude
    GamerDude Member Posts: 2 New User
    No, nothing there.  Model is PH315-51-78NP
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited April 2019
    @GamerDude well if there is nothing there it means your model doesn't support the second sata hdd some models dont there are many H300 variants in the same exact model this is why some of the same model are cheaper that others because of the lack of some features that others have so not always going for the cheapest its the best it also depends on the shops/sellers they are the ones who ask for these specific manufactured models to sell them cheaper so i would complain to the seller/shop where you bought it about them not explaining in first place that the models you bought couldnt be upgraded with a second sata hdd at all because most of them have the connector and Acer doesnt have anything to do with it they only manufacture them the way the resellers/shops ask for


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  • In addition, notebook specifications may vary by region in which the notebook will be purchased!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)