Predator Triton 500 (RTX2060) Nvidia crash games

Chucho
Chucho Member Posts: 37 Devotee WiFi Icon
edited November 2023 in 2019 Archives
Hey to all, I am experimenting some issues whit my new laptop, I install a few games (oldies). When I am playing the games, the Nvidia driver stops working and the game crash. the first time I got this error, the Nvidia driver was disabled and I got this error:
Nvidia display settings are not available
I fixed this issue doing a clean rest of the laptop.
The second time I was playing the Witcher and the game crashed, my second monitor was not detected and also the Nvidia driver was not detected.. I restart the laptop and windows crash, sending me an error. After the restar, the laptop was working fine and the Nvidia is detected...
Does anyone have a fix for this error? this is only happing with old games, I was able to play Fornite, Apex, Wow without any issues

Answers

  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    Try installing an older version of nvidia drivers and give it a try.
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    Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045
  • Chucho
    Chucho Member Posts: 37 Devotee WiFi Icon
    i tried, but i still got the same issue
  • sri369
    sri369 ACE Posts: 2,623 Pathfinder
    Do this -- install display driver uninstaller (DDU) and then uninstall your nvidia completely, and install the older version of drivers.
    Karma...
    LIKE - if helpful
    ACCEPT - if helped resolve
    ---------
    Nitro 7 - AN715-51 - user benchmark: https://www.userbenchmark.com/UserRun/37631045
  • sidd328
    sidd328 Member Posts: 14

    Tinkerer

    I am also having the same issue but only when playing fortnite, when I'm playing any other game, my GPU works fine, but when I play fortnite, my game crashes and then it tells me that my GPU is "disconnected" and then I have to soft reset my battery and then only does it show my GPU again.
    Is there any fix for this?
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited August 2019
    sidd328 fortnite pubg rust and some other games are really badly optimized games and that can create issues with some gpus its not the gpu/friver fault its the game itself that makes it crash due to the lack of optimization from the game devs themselves you can try the latest gamescon nvidia driver as they say its 26% performance improvement and they added a new option that you can disable the low latency as far as i have seen from ppl i know that tested it even on 1060's it performs better and less thermal heating for both cpu/gpu but im not moving up never had issues with my old driver :)


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • sidd328
    sidd328 Member Posts: 14

    Tinkerer

    Another thing I noticed was while playing Fortnite, This problem only occurred while skydiving or gliding. I don't get why this is happening, any help would be appreciated
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited August 2019
    sidd328 as i said badly optimized games can cause serious issues you have to find a way to optimize the game yourself since the devs wont care about it 


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/