Computer cannot boot without removing DP cable from VG271up

wen92
wen92 Member Posts: 4 New User
edited February 16 in 2019 Archives
I recently bought New monitor VG21UP (11 days ago). 
Initially, I use HDMI 2.0 to connect it to the pc. It works fine. 
Then I bought a DP cable and found out that the PC cannot start (mine is HP Envy Phoenix series), it just continuously make some warning sound.  3 long beeps and 3 short beeps. which means fails the graphics initialization. 
I suspect whether the cable is bad. then I connect it to Acer xb281hk (my previous 4k monitor), it works fine. 
if I unplug the dp cable first and restart pc and then I plug in the cable, it works. 
If I change back to HDMI cable and restart the pc. it works. 
So does this mean this monitor (VG271up) is a defected monitor? 
Anyone else encounter the same problem? 

Answers

  • Have you tried upgrading the notebook drivers with the driverbooster or driverpack and also tried to disable fast startup in the windows power options?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • wen92
    wen92 Member Posts: 4 New User
    Have you tried upgrading the notebook drivers with the driverbooster or driverpack and also tried to disable fast startup in the windows power options?
    Thanks egydiocoelho, if you mean BIOS and monitor driver, yes, I upgraded. I also upgraded the graphic card ‘s driver also. Issue still there. I will check whether I turn off fast startup options this evening to see whether it works. 
  • Ok my friend! Post the result here!
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • wen92
    wen92 Member Posts: 4 New User
    Ok my friend! Post the result here!
    Hi, sorry for the late reply, I just tried. Pc still stuck at boot stage.
  • What is the exact model of your hp notebook? Example an515-51-75kz! Have you updated the notebook drivers with the driverbooster?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • wen92
    wen92 Member Posts: 4 New User
    What is the exact model of your hp notebook? Example an515-51-75kz! Have you updated the notebook drivers with the driverbooster?
    Envy Phoenix 860-023d, it’s a desktop. Gtx980ti founder edition. BIOS I update to the newest one already 
  • Have you tried upgrading the desktop drivers and disabling fast startup in the windows power options?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)