My Acer laptop has been stolen, How can I track it or get it back? Please Help

MatsaVamsiKrishna
MatsaVamsiKrishna Member Posts: 1 New User
edited March 1 in 2019 Archives
Aspire E15
E5-576-31WW

SNID: ****************

UPC :******************
S/N :**********************
P/N:**************
LAN MAC :****************
WLAN MAC:*************

[Edited :This is a public forum - please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.]
Acer-David

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    MatsaVamsiKrishna 

    There is no way to track a product if it has been stolen. If you had installed a software like LoJack or other computer locating software, you may be able to contact them to attempt to track your product. If you call technical support in your region with the serial number, they generally flag the system as stolen in our database in case someone with the product contacts Acer, they may inform you.

    Acer India support: https://www.acer.com/ac/en/IN/content/service-contact 
    Acer Worldwide: http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    MatsaVamsiKrishna 

    There is no way to track a product if it has been stolen. If you had installed a software like LoJack or other computer locating software, you may be able to contact them to attempt to track your product. If you call technical support in your region with the serial number, they generally flag the system as stolen in our database in case someone with the product contacts Acer, they may inform you.

    Acer India support: https://www.acer.com/ac/en/IN/content/service-contact 
    Acer Worldwide: http://www.acer.com/worldwide/support/ 

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

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